Better feedback. Better reflection. Better evidence.
A simple, structured way for residential children’s homes to request meaningful feedback from the professionals around their service — and turn it into something managers can actually use.
A focused way to hear from the people around the child.
Children’s voices are central. But understanding the quality of care also means listening to the professionals working alongside your home. Professional Feedback gives your home a structured way to request feedback from the people around your service — helping you identify what’s working well, where practice can improve and what needs attention.
Why homes need external feedback
Regulation 45 requires homes to maintain a system for reviewing the quality of care, including considering the opinions of children, parents, placing authorities and staff. Gathering those wider views through long email exchanges is slow and inconsistent. Professional Feedback makes it easier and more structured.
How requesting feedback works
The home requests feedback
A manager picks a feedback type, adds a purpose and focus areas, and sends a secure link to the professional — no login needed for them.
The professional completes it
A focused, six-step structured form covers their involvement, the child’s experience, partnership working, safeguarding and overall reflections.
The home receives it
Completed feedback is emailed directly to the requesting home, branded with the home’s logo. My Voice First stores no responses.
Managers use it
Leaders turn the structured response into reflection, service improvement and clearer quality-of-care evidence.
The people who matter around each child
What the home receives
- A branded email containing the full structured response
- A professional PDF the manager can download and save
- No responses retained by My Voice First
How managers can use it
- Reflect on what’s working well and what could improve
- Spot themes across professionals over time
- Strengthen quality-of-care and partnership-working evidence
A dashboard for every request
Every request lives in one clear dashboard. See what’s pending, completed or expired, schedule recurring requests, and keep a tidy history — so nothing gets lost in an inbox.
- Track the status of every request at a glance
- Schedule recurring reviews and send reminders
- Keep a clear, organised history of feedback
Branded to your home
Everything the professional sees — the request, the form and the finished PDF — carries your home’s logo and name, so feedback always looks like it comes from you, not from us.
- Your logo on the feedback form the professional completes
- Branded email delivered straight to your home
- A professional PDF stamped with your home’s identity
Secure by design
Secure, expiring links
Professionals use a one-off link — no account or login needed.
Links expire
Each request expires after the time you choose, so old links can’t be reused.
We store no responses
Completed feedback is emailed to your home. We do not retain a copy.
Optional reminders
Turn on automatic reminders so you don’t have to chase manually.
Scheduled reviews
Set recurring requests — for example every 3 or 6 months — to gather feedback regularly.
Home-controlled
Your home approves and manages every request. Nothing is shared across homes.
Supports Regulation 45
Regulation 45 requires homes to maintain a system for reviewing quality of care and considering the opinions of children, parents, placing authorities and staff. Professional Feedback helps make gathering those wider views easier and more consistent.
Supports Regulation 5
It can also support evidence of effective working with the wider professional network around children.
Included with Voice Connected
Professional Feedback is included with the Voice Connected plan (£129/month or £1,290/year). It is not included with the Voice Complete plan. Founding Home — Voice Connected members receive full Voice Connected — including Professional Feedback — at the Founding Home rate.
FAQ
Hear from the people around the child, too.
Add Professional Feedback with Voice Connected and strengthen how your home gathers wider views.
Already received a feedback request?
Open your secure link to begin.